These are the terms and conditions that apply when you use our website (www.marcs.com.au), that is owned and operated by Marcs David Lawrence Pty Ltd, ABN 71 168 166 247. All rights reserved.Your use of our website is regulated by these terms and conditions. By using and continuing to use our website you signify your consent and agreement to these terms and conditions. As we may amend the terms and conditions from time to time, please ensure you review the terms and conditions regularly as you will be deemed to have accepted an amendment if you use the website after the amendment has been posted.If you have any questions about any of our terms and conditions, please feel free to contact us.
We may from time to time offer promotional offers on purchases made through our website www.marcs.com.au. All offers and promotions are at Marcs sole discretion and are subject to variation or withdrawal without notice. Offers and promotions cannot be applied to previously purchased items. Offers with a spend threshold always exclude delivery charges.
Free Delivery On Orders Over $150
Free delivery on orders over $150 within Australia and New Zealand.
UP TO 50% OFF | MID SEASON SALE
Shop up to 50% off for the mid season sale. This offer applies to men's and women's sale styles. All prices are as marked with no further discount applied at the checkout. This offer cannot be used to purchase gift vouchers or on previous purchases and is not available in conjunction with any other offer. Offer available for a limited time only and is available online exclusiveuly from Wednesday 8th September 2021 and is available online and instore and Myer and David Jones concession stores from Thursday 9th September 2021.
10% OFF YOUR FIRST PURCHASE
Use welcome code issued to your email address upon creating an account or signing up to our newsletter to receive 10% off your first purchase online. This code is valid on full price styles and is available online only and cannot be redeemed in-store. This code is not available in conjunction with any other offer, and will override any other valid promotion at checkout. This code can only be redeemed once per account. To apply this code, simply log in, add your items to your shopping bag and proceed to the final confirm and pay page. Underneath the payment option, click 'Promotion Code' and add the discount code and then click apply.
These terms and conditions are the general terms and conditions that apply to all competitions and prize draws promoted by us. For details relating to a particular competition (such as prizes and start/end dates), please refer to the terms and conditions as outlined by the competition.
Please read both the "General" and the "Specific" terms and conditions before entering one of our competitions.
We reserve the right to change these General Terms at any time.
- Instructions on how to enter a competition form part of the "Specific" Terms and Conditions.
- Participating in a promotion is deemed acceptance of both the "General" and "Specific" Terms and Conditions.
- Entry is open to Australian and New Zealand residents aged 16 years and above only.
- Employees of the Promoter and agencies associated with this promotion are ineligible to enter.
- The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant's identity, age and place of residence) and to disqualify any entrant who submits an entry that is not in accordance with these Terms and Conditions or who tampers with the entry process). Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. Errors and omissions will not be accepted at the Promoter's discretion.
- Incomplete or indecipherable entries will be deemed invalid.
- The Promoter accepts no responsibility, and shall not be liable for any loss incurred in the event that the prize is lost, stolen, damaged or tampered with in any way, once delivered to the winner. If for any reason whatsoever the winner is unable to redeem the prize as stated then the winner will forfeit their prize and will not receive another prize or cash in lieu of this prize.
- The prize is valued in Australian dollars. Prize values are the recommended retail value as provided by the supplier and are correct at time of printing.
- If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law to (a) disqualify any entrant; and/or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.
- The collection, use and disclosure of personal information provided in connection with this competition is governed by the Privacy Notice on the Marcs website.
- The Promoter is Marcs David Lawrence Pty Ltd. ABN. 71 168 166 247. Ph: (02) 8080 9000.
The price you see on www.marcs.com.au is the price you will pay at the checkout. Marcs is not responsible for incorrect pricing on external websites.
GST & TAXES
All international orders are exempt from Australian GST (10%), Any taxes and duties incurred in the country of destination will be paid for prior to the customer receiving the order. Please be aware that any additional fees that are incurred will be the responsibility of the customer: this includes storage of parcel or any administration fees incurred if you are unable to accept delivery.
To comply with Australia export regulations, we are required to declare the exact value of all items ordered and mark them as dutiable "merchandise". We are also prohibited by law from marking the items as a gift, even if the order is placed with the intention of sending to a gift recipient. If you require further information about your country's taxes and duties you will need to contact your local customs office directly.
We will endeavour to have your items sent to you as per our delivery time frame. If there are any problems with your order, we will contact you with regards to the issue as soon as possible.
If, for any reason, there is a problem with collecting payment from your credit / debit card or other chosen payment method after we have confirmed receipt of your order, we will not be obliged to despatch your order. Additionally, on some occasions, we may be unable to process an order. This may be due to: the item being out of stock or no longer available, your payment being declined, our identification of a pricing error or product description error or an unspecified technical error. If you are sure you are using a valid form of payment, please try again or use a different payment method.
Gift vouchers purchased from the Marcs online store can be redeemed on the Australian www.marcs.com.au website on orders being delivered within Australia or within a Marcs standalone store in Australia (a gift voucher bought online cannot be redeemed in a concession store within Myer or David Jones and also excludes Marcs outlet stores). We are currently unable to support the use of gift vouchers internationally. Vouchers are non-transferable and cannot be redeemed for cash. Vouchers should be treated like cash. The gift voucher cannot be redeemed if lost, lost or stolen vouchers are not replaceable. Vouchers cannot be purchased with reward points and orders placed for gift vouchers using rewards will be cancelled. Currently only one gift voucher may be used per transaction online. The gift voucher is valid for 3 years from date of issue.
Credit vouchers can be redeemed on the Australian www.marcs.com.au website or within a Marcs standalone store in Australia (credit vouchers cannot be redeemed in a concession store within Myer or David Jones and also excludes Marcs outlet stores). We are currently unable to support the use of credit vouchers internationally. Credit vouchers are valid for one year from the date of issue. Credit Vouchers are non-transferable and cannot be redeemed for cash. Vouchers should be treated like cash. The credit voucher cannot be redeemed if lost, lost or stolen vouchers are not replaceable. Currently only one credit voucher may be used per transaction online. The credit voucher is valid for 12 months from date of issue.
MARCS PERKS REWARDS
Rewards can be redeemed in Marcs stores located in Australia including concession stores within Myer and David Jones and on the Australian www.marcs.com.au website on orders being delivered within Australia. We are currently unable to support the Marcs Insight rewards program internationally.
Please read the terms and conditions of the Marcs Perks rewards program for more information..
Delivery times should be used as a guide only as they are based on estimates provided by Australia Post and generic delivery times we experience at Marcs. Orders shipped to countries other than Australia are delivered via our third party international logistics partner, Borderfree. Delivery times should be used as a guide only as they are based on estimates provided by Borderfree. Due to circumstances beyond our control, it may take longer for your parcel to reach you during busy periods (such as Sale and Christmas time).
If there are any problems with your order, we will contact you with regards to the issue as soon as possible.
Please ensure that you fill out your postal address correctly when making a purchase (including floor level numbers where appropriate). We cannot accept responsibility for a missing parcel if the address provided was incorrect and parcels go missing in the post. If the fault is with the postal/ courier service then there will be an investigation but this may take several weeks to complete.
We will gladly accept returns within 30 days of receipt and 60 days of receipt for customers in Victoria only, any item purchased from the Marcs online store that meets the criteria of our online returns policy. Full details can be found on our Returns page.
RETURNING SALE ITEMS
All Sale items purchased online can be returned either online or to a Marcs standalone store for a full refund, provided the item meets all the conditions of our returns policy found on our Returns page. This differs from our in-store policy where we will offer a credit voucher or exchange for the value of Sale items bought in-store which are returned for change of mind reasons; stores will provide a refund on any item that is faulty.
We will use our best endeavours to ensure the information provided on our website is recent and accurate. Any errors are wholly unintentional and we apologise if erroneous information is reflected in merchandise price or item availability. We try to ensure that all pricing on the website is accurate, but occasionally an error may occur and goods may be incorrectly priced. If we discover that a pricing error has been made, we reserve the right to suspend your order and contact you to ask whether you wish continue with the order at the correct price. We reserve the right to amend errors or to update product information at any time without prior notice.
We have made every effort to display the products featured on our site as accurately as possible. However, the colours we use, as well as the display and colour capabilities of the equipment you use to view our site, may greatly affect the colours you actually see on the screen. We cannot be held responsible for any limitations of the equipment you use to view our site and cannot guarantee that your equipment's display of any colour or texture will be the same as the actual product.
We will make every attempt to ensure our website is free from viruses (or other conditions) which could damage or interfere with data, hardware or software with which it might be used. You assume all risk of use of all programs and files on this website and you release Marcs entirely of all responsibilities for any consequences of its use.
You are prohibited from posting or transmitting any unlawful, threatening, defamatory, libellous, obscene, pornographic or profane material, or any virus, worm, time bomb, Trojan horse, automated device, spider, crawler, bot or routine that can collect unauthorized information or interfere with or disrupt the operations of this website, or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law.
You are also not permitted to send us unsolicited emails or spam through, from, or via our website.
Unless otherwise indicated, all materials on this website, and the website itself, are protected by copyrights, trademarks and/or other intellectual property rights. These materials are owned by Marcs. Except for the purpose of a bona fide use of this site or as otherwise permitted by the Copyright Act of 1968, this site or any portion of this site may not be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commercial purpose that is not expressly permitted by www.marcs.com.au.
Any use of materials (e.g. images and videos) on this website, including reproduction for purpose other than your personal non-commercial use, modification, distribution or republication, without the prior express written permission of Marcs is strictly prohibited.
You are welcome to link to our website, however this can create maintenance overheads for you as the page to which you link may become unavailable or move.
If you use our website, it is your responsibility to ensure the confidentiality of your account and password and that no unauthorized persons have access to them. You agree to accept responsibility for all activities that occur under your account or password. You should contact us immediately if you believe that your password has been known to anyone else, or if the password is being, or is likely to be, used in any unauthorized manner. We shall not be liable for any loss or damage which may arise as a result of your failure to keep your password and account protected.
Please ensure that your personal details are kept up-to-date and inform us immediately of any changed to the information you provided when registering.
We reserve the right to refuse access to our website, terminate accounts, remove or edit content or cancel orders at our discretion. If we cancel an order, you will not be charged.