CONTACT US

FREQUENTLY ASKED QUESTIONS

CUSTOMER CARE

For all general enquiries, online purchases and return queries you can contact Customer Care on:

The fastest way to get in contact with Customer Care is to email us at customercare@marcs.com.au

Live chat via the help button in the bottom right corner of the screen; or

Phone (Australia): 1800 100 366 (toll free), during business hours

Phone (International): +61 2 8880 9177, during business hours

Email: customercare@marcs.com.au

Operating hours: Monday - Friday 9:00am - 5:00pm (AEST)  *Excludes public holidays.

Please allow up to an extra 4 days for your order to arrive. You can follow the tracking link in your order confirmation email to check on your order status

Our return policy is 30 day returns and free shipping on orders over $100 for a limited time only. We thank you for your ongoing patience.

HEAD OFFICE

13 Doody Street
Alexandria NSW Australia 2015
Phone: 02 8080 9000

MARCS DAVID LAWRENCE PTY LTD
A.C.N. 71 168 166 247
A.B.N. 71 168 166 247