FREQUENTLY ASKED QUESTIONS
Visit our Help Centre
to search through our Frequently Asked Questions.
For all general enquiries, online purchases and return queries you can contact Customer Care on:
Live chat via the help button in the bottom right corner of the screen; or
Operating hours: Monday - Friday 9:00am - 5:00pm (AEST) *Excludes public holidays.
Please allow up to an extra 4 days for your order to arrive. You can follow the tracking link in your order confirmation email to check on your order status
Our phone is currently unavailable. Please be assured that we are still operating online and all placed orders are on their way to you. We currently have extended 60 day returns in place and free shipping on all orders. We thank you for your ongoing patience.
13 Doody Street
Alexandria NSW Australia 2015
Phone: 02 8080 9000
MARCS DAVID LAWRENCE PTY LTD
A.C.N. 71 168 166 247
A.B.N. 71 168 166 247