TERMS AND CONDITIONS:

These are the terms and conditions that apply when you use our website (www.MARCS.com.au), that is owned and operated by Webster Holdings Pty Ltd, ABN 52 003 766 925. All rights reserved.

Your use of our website is regulated by these terms and conditions. By using and continuing to use our website you signify your consent and agreement to these terms and conditions. 

As we may amend the terms and conditions from time to time, please ensure you review the terms and conditions regularly as you will be deemed to have accepted an amendment if you use the website after the amendment has been posted. 

If you have any questions about any of our terms and conditions, please feel free to contact us, or alternatively visit our Frequently Asked Questions.

  OFFERS

We may from time to time offer promotional offers on purchases made through our website www.MARCS.com.au. All offers and promotions are at MARCS sole discretion and are subject to variation or withdrawal without notice. Offers and promotions cannot be applied to previously purchased items. Offers with a spend threshold always exclude delivery charges. 

Current Offers:

Free Delivery
Free delivery to orders delivered within Australia and New Zealand. Minimum spend $100. Valid for a limited time only. 

Sale - Take an extra 25% off all sale styles
Take an extra 25% off all sale styles. This offer is available in stores, online, Myer and David Jones stores (excludes Outlet stores). In store, the extra 25% discount will be taken off the markdown price at the register. Online, sale styles are those in the SALE categories only and prices shown are inclusive of the extra 25% discount with no further discount applied at the checkout. This offer cannot be used to purchase gift vouchers, cannot be redeemed against a prior purchase and is not available in conjunction with any other offer. Offer available online from Monday 27th March 2017 at 5pm AEDT and in store from Tuesday 28th March 2017. Offer available for a limited time only.

25% off womens full price knitwear 25% off womens full price knitwear is available in stores, online, Myer and David Jones stores (excludes Outlet stores). In store the discount will be taken at the register. Online, styles are within the full price womens KNITWEAR category only and prices shown are inclusive of the 25% discount with no further discount applied at the checkout. This offer cannot be used to purchase gift vouchers, cannot be redeemed against a prior purchase and is not available in conjunction with any other offer. Offer available online from Tuesday 28th March 2017 at 9:30am AEDT. Offer available for a limited time only.

25% off mens full price shirts 25% off mens full price shirts is available in stores, online, Myer and David Jones stores (excludes Outlet stores). In store the discount will be taken at the register. Online, styles are within the full price mens SHIRTS category only and prices shown are inclusive of the 25% discount with no further discount applied at the checkout. This offer cannot be used to purchase gift vouchers, cannot be redeemed against a prior purchase and is not available in conjunction with any other offer. Offer available from Tuesday 28th March 2017 at 9.30am AEDT. Offer available for a limited time only.

PAST OFFERS:

25% off tees - THIS PROMOTION HAS NOW ENDED
25% off womens and mens full price tees is available in stores, online, Myer and David Jones stores (excludes Outlet stores). In store the discount will be taken at the register. Online, styles are within the full price womens TEES category and mens full price POLOS & TEES category only and prices shown are inclusive of the 25% discount with no further discount applied at the checkout. This offer cannot be used to purchase gift vouchers, cannot be redeemed against a prior purchase and is not available in conjunction with any other offer. Offer available online from Wednesday 22nd March 2017 at 5pm AEDT and in store from Thursday 23rd March. Offer available for a limited time only.

Up to 50% off sale styles - THIS PROMOTION HAS NOW ENDED
Up to 50% off sale styles is available in stores, online, Myer and David Jones stores (excludes Outlet stores). In store, prices are as marked. Online, sale styles are those in the SALE categories only and prices are as marked with no further discount applied at the checkout. The offer is available to existing and new members of Marcs Insight only. This offer cannot be used to purchase gift vouchers, cannot be redeemed against a prior purchase and is not available in conjunction with any other offer. Offer available online from Wednesday 22nd March 2017 at 5pm AEDT and in store from Thursday 23rd March 2017. Offer available for a limited time only.

Marcs Insight Sale Preview - Take an extra 25% off all sale styles - THIS PROMOTION HAS NOW ENDED
Take an extra 25% off all sale styles. This offer is available in stores, online, Myer and David Jones stores (excludes Outlet stores). In store, the extra 25% discount will be taken off the markdown price at the register. Online, sale preview styles are those in the SALE categories only and prices shown are inclusive of the extra 25% discount with no further discount applied at the checkout. The offer is available to existing and new members of Marcs Insight only. This offer cannot be used to purchase gift vouchers, cannot be redeemed against a prior purchase and is not available in conjunction with any other offer. Offer available online from Wednesday 15th March 2017 at 5pm AEDT and in store from Thursday 16th March 2017. Offer available for a limited time only.

25% off storewide - THIS PROMOTION HAS NOW ENDED
25% off full price styles and take a further 25% off sale is available in stores, online, Myer and David Jones stores (excludes Outlet stores). In store, the discount will be taken at the register. Online, the prices shown are inclusive of the 25% discount with no further discount applied at the checkout. This offer cannot be used to purchase gift vouchers, cannot be redeemed against a prior purchase and is not available in conjunction with any other offer. Offer available online from Friday 17th March 2017 at 5pm AEDT and in store from Saturday 18th March 2017. Offer ends Sunday 19th March 2017 at 11.59pm AEDT.

25% off dresses - THIS PROMOTION HAS NOW ENDED
25% off full price dresses is available in stores, online, Myer and David Jones stores (excludes Outlet stores). In store, the discount will be taken at the register. Online, styles are within the womens full price DRESSES category and prices shown are inclusive of the 25% discount with no further discount applied at the checkout. This offer cannot be used to purchase gift vouchers, cannot be redeemed against a prior purchase and is not available in conjunction with any other offer. Offer available from Tuesday 7th March 2017 at 10am AEDT. Offer available for a limited time only.

25% off mens shirts - THIS PROMOTION HAS NOW ENDED
25% off full price mens shirts is available in stores, online, Myer and David Jones stores (excludes Outlet stores). In store, the discount will be taken at the register. Online, styles are within the mens full price SHIRTS category and prices shown are inclusive of the 25% discount with no further discount applied at the checkout. This offer cannot be used to purchase gift vouchers, cannot be redeemed against a prior purchase and is not available in conjunction with any other offer. Offer available from Tuesday 7th March 2017 at 10am AEDT. Offer available for a limited time only.

20% off accessories - THIS PROMOTION HAS NOW ENDED
20% off womens and mens full price accessories, bags and shoes is available in stores, online, Myer and David Jones stores (excludes Outlet stores). In store the discount will be taken at the register. Online, styles are within the full price womens BAGS & WALLETS, SHOES & BOOTS and ACCESSORIES categories and mens full price BAGS, SHOES and ACCESSORIES categories only and prices shown are inclusive of the 20% discount with no further discount applied at the checkout. This offer cannot be used to purchase gift vouchers, cannot be redeemed against a prior purchase and is not available in conjunction with any other offer. Offer available from Thursday 9th March 2017 at 2.30pm AEDT. Offer available for a limited time only. 25% off storewide - THIS PROMOTION HAS NOW ENDED
25% off full price styles and take a further 25% off sale is available to Marcs Insight members in stores, online, Myer and David Jones stores (excludes Outlet stores). In store, the discount will be taken at the register. Online, the 25% discount will be applied at the checkout when you use the promotional code MEMBER25. This offer cannot be used to purchase gift vouchers, cannot be redeemed against a prior purchase and is not available in conjunction with any other offer. Offer available from Wednesday 1st March 2017 at 5pm AEDT. Offer ends Monday 6th March 2017 at 11.59pm AEDT.

25% off all tops - THIS PROMOTION HAS NOW ENDED
25% off womens and mens full price tops, shirts & knitwear is available in stores, online, Myer and David Jones stores (excludes Outlet stores). In store the discount will be taken at the register. Online, styles are within the full price womens SHIRTS & BLOUSES, TEES and KNITWEAR categories and mens full price POLOS & TEES, SHIRTS and KNITWEAR categories only and prices shown are inclusive of the 25% discount with no further discount applied at the checkout. This offer cannot be used to purchase gift vouchers, cannot be redeemed against a prior purchase and is not available in conjunction with any other offer. Offer available from Thursday 16th February 2017 at 5.30pm AEDT. Offer available for a limited time only.

20% off accessories - THIS PROMOTION HAS NOW ENDED
20% off womens and mens full price accessories, bags and shoes is available in stores, online, Myer and David Jones stores (excludes Outlet stores). In store the discount will be taken at the register. Online, styles are within the full price womens BAGS & WALLETS, SHOES & BOOTS and ACCESSORIES categories and mens full price BAGS, SHOES and ACCESSORIES categories only and prices shown are inclusive of the 20% discount with no further discount applied at the checkout. This offer cannot be used to purchase gift vouchers, cannot be redeemed against a prior purchase and is not available in conjunction with any other offer. Offer available from Thursday 23rd February 2017 at 10am AEDT. Offer available for a limited time only.

Last chance - up to 40% off selected styles - THIS PROMOTION HAS NOW ENDED
Up to 40% off the original price of selected styles is available in stores, online, Myer and David Jones stores (excludes Outlet stores). In store prices are as marked. Online, styles are within the LAST CHANCE UP TO 40% OFF category only and prices are as marked with no further discount applied at the checkout. This offer cannot be used to purchase gift vouchers, cannot be redeemed against a prior purchase and is not available in conjunction with any other offer. Offer available from Tuesday 14th February 2017 at 10.00am. Offer available for a limited time only.

25% off dresses - THIS PROMOTION HAS NOW ENDED
25% off full price dresses is available in stores, online, Myer and David Jones stores (excludes Outlet stores). In store the discount will be taken at the register. Online, styles are within the full price DRESSES category only and prices shown are inclusive of the 25% discount with no further discount applied at the checkout. This offer cannot be used to purchase gift vouchers, cannot be redeemed against a prior purchase and is not available in conjunction with any other offer. Offer available from Tuesday 14th February 2017 at 9.30am AEDT. Offer available for a limited time only.

$99 mens chinos - THIS PROMOTION HAS NOW ENDED
$99 mens chinos is available on full price styles in stores, online, Myer and David Jones stores (excludes Outlet stores). In store the discount will be taken at the register. Online, styles are within the full price mens PANTS category only and the discount will be applied at the checkout. This offer cannot be used to purchase gift vouchers, cannot be redeemed against a prior purchase and is not available in conjunction with any other offer. Offer available from Tuesday 14th February 2017 at 9.30am AEDT. Offer available for a limited time only.

25% off mens shirts - THIS PROMOTION HAS NOW ENDED
25% off full price mens shirts is available in stores, online, Myer and David Jones stores (excludes Outlet stores). In store the discount will be taken at the register. Online, styles are within the full price mens SHIRTS category only and prices shown are inclusive of the 25% discount with no further discount applied at the checkout. This offer cannot be used to purchase gift vouchers, cannot be redeemed against a prior purchase and is not available in conjunction with any other offer. Offer available from Tuesday 14th February 2017 at 9.30am AEDT. Offer available for a limited time only.

Marcs Insight Member 20% off full price styles - THIS PROMOTION HAS NOW ENDED
20% off womens and mens full price clothing, accessories and footwear is available to Marcs Insight members in stores, online, Myer and David Jones stores (excludes Outlet stores). In store the discount will be taken at the register. Online, the 20% discount will be applied at the checkout when you use the promotional code MEMBER20. This offer cannot be used to purchase gift vouchers, cannot be redeemed against a prior purchase and is not available in conjunction with any other offer. Offer available from Thursday 9th February 2017 at 11.00am AEDT. Offer available for a limited time only.

Complimentary Tailoring for Marcs suit purchases - THIS PROMOTION HAS NOW ENDED
Complimentary tailoring is available to all customers who purchase a full price Marcs men's suit (matching jacket and pant). Voucher is dispatched with online order or at the register in-store. The customer must present the voucher to Looksmart tailors to redeem the offer. To view the store locations, click here. Voucher can be redeemed at Looksmart alterations only (94 locations in AU/NZ). Tailoring restricted to pant hems and jacket sleeve lengthen or shorten from the cuff. Any additional charges will be at the customers cost. Limit one voucher per person, cannot be used in conjunction with any other offer. Voucher is not redeemable for cash. Promotion start date - 02/01/16, offer is valid for a limited time only.



•  COMPETITIONS - GENERIC

These terms and conditions are the “General” terms and conditions that apply to all competitions and prize draws promoted by us. For details relating to a particular competition (such as prizes and start/end dates), please refer to the “Specific” terms and conditions as outlined by the competition.

Please read both the “General” and the “Specific” terms and conditions before entering one of our competitions.

We reserve the right to change these General Terms at any time.

- Instructions on how to enter a competition form part of the “Specific” Terms and Conditions.

- Participating in a promotion is deemed acceptance of both the “General” and Specific” Terms and Conditions.  

- Entry is open to Australian or New Zealand residents aged 16 years or above only. Employees of the Promoter and agencies associated with this promotion are ineligible to enter.

- The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and to disqualify any entrant who submits an entry that is not in accordance with these Terms and Conditions or who tampers with the entry process). Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. Errors and omissions will not be accepted at the Promoter's discretion. 

- Incomplete or indecipherable entries will be deemed invalid. 

- The Promoter accepts no responsibility, and shall not be liable for any loss incurred in the event that the prize is lost, stolen, damaged or tampered with in any way, once delivered to the winner. If for any reason whatsoever the winner is unable to redeem the prize as stated then the winner will forfeit their prize and will not receive another prize or cash in lieu of this prize. 

- The prize is valued in Australian dollars. Prize values are the recommended retail value as provided by the supplier and are correct at time of printing. 

- If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law to (a) disqualify any entrant; and/or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.

- The collection, use and disclosure of personal information provided in connection with this competition is governed by the Privacy Notice on the MARCS website: www.marcs.com.au/M-Privacy-Policy.html.

The Promoter is M WEBSTER HOLDINGS PTY LTD T/A MARCS. ABN. 52 003 766 925. Ph: (02) 8080 9000.

•  PRIVACY

Protecting and respecting your privacy is of the upmost importance to us. Please read our Privacy Policy for further information. 

•  PURCHASING

Pricing

The price you see on www.MARCS.com.au is the price you will pay at the checkout in AUD$. MARCS is not responsible for incorrect pricing on external websites. 

GST and taxes

All international orders are exempt from Australian GST (10%), Any taxes and duties incurred in the country of destination will be paid for prior to the customer receiving the order. Please be aware that any additional fees that are incurred will be the responsibility of the customer: this includes storage of parcel or any administration fees incurred if you are unable to accept delivery.

To comply with Australia export regulations, we are required to declare the exact value of all items ordered and mark them as dutiable ‘merchandise.’  We are also prohibited by law from marking the items as a gift, even if the order is placed with the intention of sending to a gift recipient. If you require further information about your country’s taxes and duties you will need to contact your local customs office directly.

We will endeavour to have your items sent to you as per our delivery time frame. If there are any problems with your order, we will contact you with regards to the issue as soon as possible.

Payment Issues

If, for any reason, there is a problem with collecting payment from your credit / debit card or other chosen payment method after we have confirmed receipt of your order, we will not be obliged to despatch your order. Additionally, on some occasions, we may be unable to process an order. This may be due to: the item being out of stock or no longer available, your payment being declined, our identification of a pricing error or product description error or an unspecified technical error. If you are sure you are using a valid form of payment, please try again or use a different payment method.

Gift Vouchers

Please note: No new gift vouchers will be issued from Marcs. Existing gift vouchers purchased from the Marcs online store can be redeemed on the Marcs online store or within a Marcs standalone store in Australia (a Gift Voucher bought online cannot be redeemed in a New Zealand store or concession within Myer or David Jones). Vouchers are non-transferable and cannot be redeemed for cash. Vouchers should be treated like cash. Lost or stolen vouchers are not replaceable.

Marcs Insight Rewards

Rewards can be redeemed in all Marcs stores (inc online) or at Marcs in Myer and David Jones stores. Rewards are only available for use in the country where the membership was originated ie. Rewards related to Australian and Online memberships can only be redeemed in Australian stores. Rewards related to New Zealand store memberships can only be redeemed in New Zealand stores.

Please read the terms and conditions of the Marcs Insight rewards program for more information..

•  DELIVERY

Delivery times should be used as a guide only as they are based on estimates provided by Australia Post and generic delivery times we experience at Webster Holdings. Due to circumstances beyond our control, it may take longer for your parcel to reach you during busy periods (such as sale and Christmas time).

If there are any problems with your order, we will contact you with regards to the issue as soon as possible.

Please ensure that you fill out your postal address correctly when making a purchase ( including floor level numbers where appropriate). We cannot accept responsibility for a missing parcel if the address provided was incorrect and parcels go missing in the post. If the fault is with the postal/ courier service then there will be an investigation but this may take several weeks to complete.

•  RETURNS

We will gladly accept returns within 30 days of receipt, any item purchased from the MARCS online store that meets the criteria of our online returns policy. Full details can be found on our Returns page.

Returning sale Item(s)

All sale items purchased online can be returned either online or to a Marcs standalone store for a full refund, provided the item meets all the conditions of our returns policy found on our Returns page.  This differs from our in-store policy where we will offer a credit voucher or exchange for the value of sale items bought in-store which are returned for ‘change of mind’ reasons; stores will provide a refund on any item that is faulty.

Items which cannot be returned

Due to hygiene reasons we are unable to accept returns for swimwear, earrings and hosiery. 

This does not however affect your statutory rights in relation to such items if they are faulty or damaged when you receive them. 

  WEBSITE

Errors

We will use our best endeavours to ensure the information provided on our website is recent and accurate. Any errors are wholly unintentional and we apologise if erroneous information is reflected in merchandise price or item availability. We try to ensure that all pricing on the website is accurate, but occasionally an error may occur and goods may be incorrectly priced. If we discover that a pricing error has been made, we reserve the right to suspend your order and contact you to ask whether you wish continue with the order at the correct price. We reserve the right to amend errors or to update product information at any time without prior notice.

Product Display

We have made every effort to display the products featured on our site as accurately as possible. However, the colours we use, as well as the display and colour capabilities of the equipment you use to view our site, may greatly affect the colours you actually see on the screen. We cannot be held responsible for any limitations of the equipment you use to view our site and cannot guarantee that your equipment’s display of any colour or texture will be the same as the actual product.

Viruses

We will make every attempt to ensure our website is free from viruses (or other conditions) which could damage or interfere with data, hardware or software with which it might be used. You assume all risk of use of all programs and files on this website and you release MARCS entirely of all responsibilities for any consequences of its use. 

Website Misuse 

You are prohibited from posting or transmitting any unlawful, threatening, defamatory, libellous, obscene, pornographic or profane material, or any virus, worm, time bomb, Trojan horse, automated device, spider, crawler, bot or routine that can collect unauthorized information or interfere with or disrupt the operations of this website, or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law.

You are also not permitted to send us unsolicited emails or spam through, from, or via our website. 

Copyright

Unless otherwise indicated, all materials on this website, and the website itself, are protected by copyrights, trademarks and/or other intellectual property rights. These materials are owned by Jigsaw. Except for the purpose of a bona fide use of this site or as otherwise permitted by the Copyright Act of 1968, this site or any portion of this site may not be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commercial purpose that is not expressly permitted by www.MARCS.com.au.

Any use of materials (e.g. images and videos) on this website, including reproduction for purpose other than your personal non-commercial use, modification, distribution or republication, without the prior express written permission of MARCS is strictly prohibited.

Links

You are welcome to link to our website, however this can create maintenance overheads for you as the page to which you link may become unavailable or move.

Cookies

We use cookies to enhance and simplify your viewing experience. We do not use cookies to store personal information, or to disclose to third parties. Accepting a cookie will not give us access to any data on your computer other than the data stored in the cookie. 

Your account

If you use our website, it is your responsibility to ensure the confidentiality of your account and password and that no unauthorised persons have access to them. You agree to accept responsibility for all activities that occur under your account or password. You should contact us immediately if you believe that your password has been known to anyone else, or if the password is being, or is likely to be, used in any unauthorised manner. We shall not be liable for any loss or damage which may arise as a result of your failure to keep your password and account protected. 

Please ensure that your personal details are kept up-to-date and inform us immediately of any changed to the information you provided when registering. 

General

We reserve the right to refuse access to our website, terminate accounts, remove or edit content or cancel orders at our discretion. If we cancel an order, you will not be charged.